How to add a new user

Invite a user by email from the Control Panel, assign them to one or more user groups, and manage existing accounts when SSO is not enabled.

This article explains how administrators add users to an organization and manage existing user accounts.

User invitations are required when Single Sign-On is not enabled.

Step-by-step

  1. Open Control Panel In Portal, open the user menu and select Control Panel.

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  1. Open Users & Groups Navigate to Users & Groups → Users.

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  1. Invite a user

    • Click Invite user.
    • Enter the user’s email address.
    • Assign one or more user groups.

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  1. User joins organization The user receives an email invitation and joins after accepting it.
  2. Manage users Administrators can view group membership, last login, and remove users if required.

Notes

  • Invitations are not required when SSO is enabled.
  • Group assignment during invitation defines initial permissions.